The workers were very efficient, accurate and caring for the work they were doing. Our countertop looks fantastic!!
We were purchasing a new home and shopping for granite companies at the home show. we signed up with a company who seemed great at the time but turned out to be a nightmare. we had called elite shortly after to see if they could help us out. Mary and Fares took the time to explain everything to us from manufacturing to installation and care. we were weary as the previous company took our deposit and left us in the dark. Elite reassured us of all our concerns and showed so much compassion considering we were so worried. I have never dealt with a company that took soo much time to explain and reexplain things happily. it really made our entire experience worth it. we were so happy with the final product and more so the customer service that we recommended to our parents. they are getting their kitchen counters installed next week and have only had amazing things to say about the entire experience. it is definitely hard to find companies that put so much effort in the customer service side of things and I am grateful that Elite still has these values. I highly recommend this company for both quality and services. Thank you Elite for everything.
We had the opportunity to work alongside Elias from Elite Stone throughout our counter top selection process. He was absolutely amazing!! He was very knowledgeable about the various kinds, he ensured we had samples we could take back and forth, and he was prompt in responding to all of our questions and very personable. He made us feel we were his top priority always and made the process go very smooth . The installers were very thorough and ensured the counter design lined up. We are very happy with our counter top and the quality is wonderful.
From the moment I stepped into the showroom, the experience was top notch. From Lucy, the young lady that greeted me at the front to the rest of the visit with Elias. He explained the entire process from start to finish. He made necessary suggestions which were extremely educational and helpful. I recommend this business to anyone.
Elite Stone supplied 2 Corian counters for our new laneway house. They were a real pleasure to work with; service was fast and the outcome was perfect! I highly recommend them! I am an architect and will be using Elite Stone again for future projects.
Great customer experience, communication and workmanship. Amelia was always prompt with her scheduling and instructions. The installation team is amazing as well. Overall our experience was great.
Elite Stone was recommended to us through a neighbor. We were in the process of a kitchen remodel to give our home an update. Not knowing what we had gotten ourselves into, Elite came in and helped us resolve a lot of our issues. Beyond the beautiful granite counter tops they installed, they gave us advice on how to maintain the shine, what cleaning products to use and even great advice on matching cabinetry. Thank you Mary and Fares for the AMAZING customer service and for making our kitchen dreams come to life! Will definitely recommend using Elite Stone Design!